Privacy Policy
1. Our Role and Responsibility
Today’s Fashion House acts as the Data Controller. This means we decide how your personal data is collected, used, and protected. We provide couture and bespoke services to clients across Nigeria and the United Kingdom, treating all personal information with the utmost confidentiality.
2. The Information We Collect
We collect only the information necessary to provide you with a seamless, luxury experience:
Identity & Contact Data: Name, delivery address, email, telephone number.
Transaction Data: Payment details (processed securely via Stripe — Visa, Mastercard, American Express, Klarna). Full card details are never stored by us.
Profile Data: Body measurements and style/design preferences for bespoke garments.
Correspondence Data: Messages, emails, or phone communications you share with us.
Technical Data: IP address, browser type, and usage data for website performance and improvement.
3. How and Why We Use Your Information
We process your personal data to deliver excellence:
Fulfilling Orders: Processing secure payments, tailoring garments, and arranging safe delivery.
Bespoke Services: Using your measurements and preferences to create perfectly fitted clothing.
Enhancing Experience: Monitoring website usage to improve performance and services.
Communication: Sending updates about orders, collections, events, and offers (only with your consent).
Legal Compliance: Meeting obligations and protecting our business, clients, and rights.
4. Sharing Your Information
We never sell or rent your data. We share information only with trusted partners, including:
Delivery Partners: To ensure safe delivery of garments.
Payment Processors: Stripe for secure transactions.
Service Providers: Professionals assisting with home consultations or website management.
All partners are contractually obligated to use your data only for agreed purposes.
5. Data Retention
We retain your information only as long as necessary:
Inactive Customers: If no purchase or interaction occurs within 30 days, your personal data may be securely deleted.
Transactional Data: Payment and order records are kept as required by law for business and legal purposes.
6. Cookies and Third-Party Links
Cookies & Tracking: We may use cookies or analytics tools to improve website performance and understand usage. We do not sell or share personal data.
Third-Party Links: Our site may contain links to external websites. We are not responsible for the privacy practices of these third parties.
7. Your Rights
Under the NDPA and UK GDPR, you have the right to:
Access your personal data.
Correct inaccurate or incomplete data.
Request deletion (“Right to be Forgotten”).
Object to certain processing, including marketing.
Withdraw consent at any time.
To exercise your rights, please contact us at: info@todaysfashionhouse.com
8. Data Security
We implement robust safeguards to protect your data from unauthorized access, misuse, or loss. Only authorised personnel with a legitimate need may access your information.
9. International Transfers
Your data may be transferred between Nigeria and the UK. In such cases, we ensure equivalent levels of protection in compliance with legal requirements.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Major updates will be communicated directly or highlighted on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Today’s Fashion House
📧 Email: info@todaysfashionhouse.com
📍 Lagos, Nigeria